BM
Brenda M

1 reviews | Active since Dec 2021

18 Oct 2022, 12:26

DSTV signon not working - reset not functional

I have been unable to signon to DSTV Now or Self service for a week now. Neither the webiste not the app will accept the password that I know is valid. On the web, the Captcha only shows after there is a signon error message. When I click on 'password reset' on both the web and app, nothing gets sent to me to restore my access. Please advise. Customer #: ***7

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Oct 2022, 12:28
Official
Hi  Brenda , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team