DSTV / SHOWMAX LINK (AND SERVICE) NON EXISTENT FOR PREMIUM CLIENTS

Have DSTV Premium for many years. Had access to Showmax for many years, then suddenly didnt have access to Showmax via DSTV. Took 3 months, endless calls to DSTV long CHAT BOT converstaions with Showmax before the activation link was the right one and the Showmax package was accessible. Had to chagne my Showmax account to make it happen, but it worked. FOR 3 MONTHS!!!! For the past 3 months or so NO SHOWMAX AGAIN. Yes, multiple endless calls with DSTV - rinse and repeat, rinse and repeat - over and over again with same unsuccessful result - many cell minutes / much time. Showmax pathetic CHAT BOT Agent that just times out in the middle of the enquiry. You woild think they would call you back after spending 45 minutes with them and the chat times out due to them "investigating". WHAT MORE MUST I DO? I have asked to speak to senior technician at DSTV- not an option. Ive tried to write an email or complaint to Showmax - there EMAIL US on *** does not work - you cannot submit the email. I have screenshots and a transcript illustrating the above. DSTV called me to give me a reduced payment for the next 2 years - must be because their clients are unsubscribing in droves. Go figure.