JK
John K

1 reviews | Active since Feb 2021

28 Feb 2021, 20:56

DSTV Showmax activation problems with Premium Package

Been trying more than a year to activate my Showmax as I have the Premium Package but nothing happens compared to Netflix, DSTV Showmax is sooooo difficult to activate. I even went into one of the branches, in Mossel Bay as the town I stay in George, the branch has closed and they gave me explanations but when I tried to activate, I cannot watch Showmax for free as promised...if it the person has a Premium Package.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2021, 21:12
Official
Hi John, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2021, 22:15
Official
Hi John,

We apologize for the inconvenience caused.

Below are the new steps on how to add ShowMax to your DStv subscription:

  • Please go to www.dstv.co.za 
  • Click "MyDstv"
  • Click "Sign In" (Sign in with your DStv credentials or create a profile)
  • Select "My Products"
  • Click "Manage"
  • Click "Add ShowMax"
  • Sign in to your ShowMax account
  • Accept the quotation

Please reply with a screenshot should you experience technical issues so that we can escalate to the relevant department. 

Kind regards
DStv: Hello Peter Team 

Best regards,