dstv should stop putting money and their products first and start putting its clients first

I've been dealing with this issue and have been calm for a very long time but I've had enough.

I requested a debit order to be loaded for the 20th of every month, this I requested in August. I was then disconnected and made a payment as that was my fault and took ownership of missing payments, I was then reconnected. I then called to have a debit order loaded for the 20th of every month as of 20th of September, I was then debited on the 01st of September. Obviously the debit order returned because I had requested it to be loaded on the 20th not on the 1st I was then disconnected..... I called in to get it fixed and was advised that id only need to pay R320 cash on the 20th of September then pay R500+ via the debit order on the 20th of October. I wake up this morning DISCONNECTED AGAIN!!! I just called in this morning and was advised that I was changed to cash because the debit order returned and need to pay r320.00 today ( when did I say I make payments? on the 20th of every month) or pay r500+ on the 20th of September via Debit order again.... im so frustrated right now and don't need to react or talk to anyone in an inhuman way because I work with clients every single day. Please fix this and need to be connected TODAY,no one deserves to be treated like this. all we need as customers to be put first and listened to .

Multichioce should stop putting money and their products first and start putting us first because there is no business without the people that use the services of that business