CP
Cecil P
1 reviews | Active since Jun 2012
17 Apr 2020, 16:14
DStv should discount subscriptions.
I must be one of Mnet, now Dstv's first customers, way back late 80s.
I am genuinely surprised that No discount is offered whilst we're in this period
I am on the top package, mainly for the sport..
Granted they have given access to many for certain informative channels for free. Well done
But my Question is - What about people like me, now over 55 that helped built Mnet for the past 3yrs +
What are you doing for people like me ?
Please do not respond with an Automated msg... " We value our loyal customers ......, but........ "
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Apr 2020, 17:43Hi Cecil,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Apr 2020, 17:43
Official
Hi Cecil,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Apr 2020, 20:14Dear Cecil,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, while we do appreciate the continued support, please do understand that despite everything, we continue to provide an uninterrupted subscription service with the best available content.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv AppChat to us on Facebook and TwitterEmail ***
Kind regards,Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, while we do appreciate the continued support, please do understand that despite everything, we continue to provide an uninterrupted subscription service with the best available content.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv AppChat to us on Facebook and TwitterEmail ***
Kind regards,Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Apr 2020, 20:14
Official
Dear Cecil,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, while we do appreciate the continued support, please do understand that despite everything, we continue to provide an uninterrupted subscription service with the best available content.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv AppChat to us on Facebook and TwitterEmail ***
Kind regards,Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, while we do appreciate the continued support, please do understand that despite everything, we continue to provide an uninterrupted subscription service with the best available content.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv AppChat to us on Facebook and TwitterEmail ***
Kind regards,Dstv: Hello Peter Team
Best regards,