ZM
Zurina Marais-Louise
1 reviews | Active since Aug 2012
11 Jun 2021, 09:37
DSTV shame on you!
It's now the 11th of June 2021 and I am still waiting for the installation of the PVR decoder I ordered on the 18th of March 2021.
I have never seen such atrocious customer service!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Jun 2021, 15:11 Hi Zurina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Jun 2021, 15:11
Official
Hi Zurina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
ZM
Zurina Marais-Louise's updateReviewer Update
11 Jun 2021, 20:07I have repeatedly asked for the Price Lock Department and I've been told that they don't have a separate number, however my query will be "escalated" to them.
Your service representatives are clueless!
It's almost 3 months since I've app**** for the installation of the PVR decoder!
Your service representatives are clueless!
It's almost 3 months since I've app**** for the installation of the PVR decoder!
ZM
Zurina Marais-Louise's update11 Jun 2021, 20:07
Reviewer Update
I have repeatedly asked for the Price Lock Department and I've been told that they don't have a separate number, however my query will be "escalated" to them.
Your service representatives are clueless!
It's almost 3 months since I've app**** for the installation of the PVR decoder!
Your service representatives are clueless!
It's almost 3 months since I've app**** for the installation of the PVR decoder!