DSTV SERVICES SOLVING CUSTOMER PROBLEMS ARE POOR

DSTV Multichoice has failed to resolve my problem. They sent new Ultra explorer decoder and when provided and installed by installer, we discovered that decoder registered to someone else.

Decoder was eventually uplifted after I repeatedly called them and resolved that the decoder allocated to me would be sent with the courier. Every time i call DSTV its being a HELL of nightmare trying to resolve the issue as they promise to call (sometimes no calls are returned) or that they are forwarding the matter to the relevant department (the sad part about this is a customer you cant call the relevant department, you must wait for the call).

Im so fed and seriously thinking about changing to NETFLIX, much cheaper anyway.