DSTV Services

Dear DSTV, I am having endless problems with your services. Just some background; a month or two ago i had a new decoder installed and this was at the time of your billing migration. Your new billing system picked up a lot of outstanding amounts which resulted in huge DSTV accounts. I enquired at the Cape Town branch and was told that the problem/incorrect billing occurred due to the migration of the two billing systems. Since then every week my services were suspended. Today is my 6th visit to the office, I even spoke to one of the managers which assured me that it has been escalated to the relevant department and that the matter is resolved. Yet this morning my services are once again suspended. The frustrating part is that it is becoming a costly exercise for me to call in to the Call Centre yet to not get any joy after holding on for minutes on end, petrol money to drive to the office, time lost at my work place and no viewing time during the periods that the services has been disconnected. I hope this can be resolved soonest. Dissatisfied DSTV Client