DSTV SERVICE SUSPENDED DESPITE HAVING PAID

On 27 June 2022, I placed a review here entitled “PAYMENT NOT REFLECTED”. In a nutshell, I paid my DStv subscription via EFT and it did not reflect in my account. As requested by DStv, I used my account number as reference. I got the following reply from DStv: Hello Peter Team “We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. “ I received no feedback.

I contacted DStv via their facebook messenger platform. I got the following response from ~TTT: “Thank you for your patience. Please note that we have found your payment and we have asked our finance team to assist with allocating it to your account.”

THIS MORNING MY DSTV SERVICE WAS SUSPENDED. WHY?