KM
Kgomotso M
1 reviews | Active since Feb 2021
04 Feb 2021, 14:29
DSTV service sucks
DSTV sucks, I made a payment yesterday and immediately after making the payment I realized that i had actually paid it into a wrong account. i contacted DSTV immediately, send proof of payment, they acknowledge the proof of payment they said they will reallocate it and this was after i had spoken to 3 of their agents who assured me that it would be reallocated and that the service will not be deactivated. The following day they went ahead and deactivated. I have since followed up and spoke to three other agents and the matter is still not resolved.
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Feb 2021, 16:02Hi Kgomotso Matlala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Feb 2021, 16:02
Official
Hi Kgomotso Matlala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
