DK
Diederik Kühn

1 reviews | Active since May 2018

11 May 2018, 10:46

DSTV service suc****!!!!!!

Been using DSTV Now since launch date. Never had any issues. Got my new phone and everything worked fine 4 weeks ago. There was an update for the app and after the update everything went to hell. I got an error that I have to many devices...All my devices were duplicated. I was told by the *********** call centre/live chat people to remove the duplicates and register my device again, which I did and I got an error 500 internal server error. Logged a complaint are were given a ref and were told 24 hour turnaround....Well, it's 4 weeks later and still nothing has changed. They have tried every excuse in the book to move the blame from them to my device. They fiddled around on their side and 2 weeks ago I started having issues via the web browsers as well. I only have access to 5 channels now on any of my devices and via browser and yet the fault is on my side. So no rugby for me again...the suc****!!!!!!!!!!!

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