1 reviews | Active since Sept 2018
DSTV Service Stinks
DSTV has for the past 2 months overcharging and blocking my services. I have to call and spend a average of 20 minites on the phone only to have my service cut again. This has happened for the past 2 months and every consultant promises they will sort it out. I have requested recording and still nothing has been done. I am currently sitting without any service. I have had a debit order for the past 2 years and some incapable person moved the monthly payment to cash. Now they require supporting documents. Where are the documents that you have used for the past 2 years? Mrs BC Du Plessis
Dear Ricky Maganathan Reddy,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ricky Maganathan Reddy,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Ricky Maganathan Reddy
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R60.00 received and that your service is active on the DStv Easy View Package.
We tried to contact you to confirm your debit order information as the system has removed the information as part of our security protocol to protect the customers information.
Please reply to us with your Banking details in order for us to update our records.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Ricky Maganathan Reddy
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R60.00 received and that your service is active on the DStv Easy View Package.
We tried to contact you to confirm your debit order information as the system has removed the information as part of our security protocol to protect the customers information.
Please reply to us with your Banking details in order for us to update our records.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,