DSTV Service so bad, it is actually a JOKE!

I find it totally ridiculous that these guys don’t respond to queries except to respond that you are responding… And phoning the call centre also doesn't help, you get sent from pillar to post until your airtime finally runs out.

Secondly, I find it extremely worrying that I must just take amounts that ythe operators give me at face value, then pay the amounts, then get disconnected because the amounts given were “incorrect”… and then having to pay MORE amounts... However I have ABSOLUTELY NO way of verifying the said amounts. To make matters worse, the amounts that I do receive from their operators over the phone each time even differed, so I am really under the impression that you guys are making up amounts as you go.

Thirdly, my subscription has now be suspended for almost 2 weeks, ALTHOUGH it was paid! And to make matters worse, I have absolutely NO recourse or appeals procedure to lodge at their company, because they do NOT respond!!!!!

I DO NOT KNOW WHAT ELSE TO DO AND WILL NOW PROBABLY CONTACT THE NCC.