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Barret E
1 reviews | Active since Apr 2015
15 Sept 2023, 13:57
DSTV service pathetic and useless service
I have been trying to get hold of DSTV to query something. None of the call centre agents know what is going on (I have contacted the centre 3 times and none of the agents have a clue what is going on). A team leader brushes me off and tells one of the agents that I must contact another service provider. We are paying dSTV close to R 1000 - 00 a month, and this is the pathetic service we get. No wonder so many people are cancelling their subscriptions !!!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Sept 2023, 14:31Hi Barret,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Sept 2023, 14:31
Official
Hi Barret,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Barret E's updateReviewer Update
15 Sept 2023, 18:36It is now 5 hours later and still no action or response!!!!
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Barret E's update15 Sept 2023, 18:36
Reviewer Update
It is now 5 hours later and still no action or response!!!!
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Barret E's updateReviewer Update
18 Sept 2023, 07:51It is now 3 days later and no feedback, I think it's time to cancel our subscription
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Barret E's update18 Sept 2023, 07:51
Reviewer Update
It is now 3 days later and no feedback, I think it's time to cancel our subscription