DSTv service is terrible

Dear DSTv.

I post an review on the 5th of March on Hellopeter, and still nothing is done yet. 4weeks later. All that was done is that DSTV send me an message that they will sent the courier guy to come and fetch the decoder? Which I dont have, they came to collect it in the start of January.

My previous price lock expired. I renew it online. When they send me the new decoder, they send me 2 instead of one. After several calls the courier guy came to collect it, it was in the start of January, since then every month they bill me for 2 decorders. For 3-4 months now I have been battling with your call centre about the same issue. Where is this finance department they keep escalating to? I have been to DSTv self for 3times in Centurion mall.

I hope this issue can now be resolved quickly.