CS
Cecil S

1 reviews | Active since Jan 2025

10 Jan 2025, 15:15

DSTV service is poor!

Hi

Probably the worst service ever. Opted for premier package from DSTV on 2 Jan 2025. After 3 sms confirmations that installation will take place "today"....... nothing yet. All efforts on mails, sms or Whattsapp, are answered by auto replies which do not help at all. DSTV is losing subscribers because of streaming services, so I will presume new customers are their priority, but they obviously do not care at all.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2025, 15:17
Official
Hi Cecil, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

CS
Cecil S's update10 Jan 2025, 15:21
Reviewer Update
Just another auto reply that does not mean anything....