AM
Alan M

1 reviews | Active since Jul 2020

11 Jul 2020, 12:14

DSTV service is pathetic!

So my DSTV plays and I'm watching Channel 291 and then suddenly flashes a message "Error E143-4". Call the call centre and speak to Sibosihle and she really tries but then says I must get installer or take decoder to their offices.. Not during Covid 19 I tell her as its not safe. I request to speak to a senior technician and plop she drops the call! What excellent service from DSTV... Maybe I should just cancel my account and vote with my money!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jul 2020, 12:32
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team