DSTv Service Fail

I have paid my account on the 5th, still awaiting for my service to be reconnected. their new system does not allow you to speak to anyone. Epic fail \multichoice""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882248;772887;4;5;0;1;0;0;5;15/08/12 10:13;157;NULL;15/08/08 9:27;15/08/08 7:36;Great service!;;iain andries;***;Iain and Andries was on time, very friendly and helpful. Installation done neatly and they worked effectively. Will recommend them!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;403224;793962;16;2;0;1;0;0;2;15/08/09 14:37;157;5;15/08/09 13:50;15/08/09 12:00;Contract Upgrade;***;Direct Store;***;I want to upgrade my contract to the next higher contract during my contract period being a win for Telkom as the contract is more expensive. The black women behind the desk said that the system will issue a penalty for changing contracts, I explained that it's bigger and Telkom gets more money, she couldn't fathom the idea because the system says so, I then contacted the telephone helpdesk who actually asked me to go into a Telkom Direct store and agreed with me but the women disagreed.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;540629;353;5;2;0;1;0;0;2;15/08/14 14:46;157;NULL;15/06/04 13:40;15/08/11 12:09;Pathetic service from Multichoice;***9;Multichoice;***;On the 4th June 2015 my wife and I app**** for an Explora decoder, untill now we have not received it. After numerous calls, emails and even attempting assistance from head office we have still not received it, Multichoice have had the audacity to deduct the new installment without a hitch, but untill date they have not delivered our Explora. What poor non existant service from you guy's.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;747907;36;15;2;0;1;0;0;2;15/08/12 15:32;157;NULL;15/08/11 14:16;15/08/11 12:55;MANAGEMENT HAS NO MORALS AND ETHICS;7,61E+12;MANAGEMENT AND STAFF;***;Hi there, this is just feedback from a year ago from my son's experience and his V/C Campus Durban North.<br> My son has not once been to the store once since this incident happen. Both Management and Customer Service team from Spur have done nothing to resolve this situation. Management got staff to cover all there tracks and customer service team agreed with Spur Management and there unruly behaviour. False Evidence given and when I confronted them no answers where given. The feedback that was sent to Hello Peter of an apology was all a front and nothing was resolved. I am still very disappointed in the Customer Service team I didn't expect them to be so blinded to management having staff to cover there tracks for there wrong doing and misconduct. You must remember that adults were treating children in this manner. It has been a year and still I feel that an injustice was done to a child that he didn't deserve.Spur should not hold the name for family restaurant when they do not know the meaning of family values. Management that can get away with arrogance in today's society is pathetic. I stand firm to my statement that I have never met a man that speaks to a women with no respect..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;182914;837247;23;2;0;1;0;0;2;15/08/12 9:29;157;5;15/08/12 8:47;15/08/12 6:52;They messed up my policy and keep taking my money;***;Serina;***;I had a car with Chase tracker installed. When I gave the car to my brother we called them to do a change of ownership. Now that we are selling the car and want to cancel the policy we find out they never did the change of ownership and kept on debiting my account. We already paid the cancellation fee and they still debiting the account and won`t give feedback. They are impossible to communicate with and beside taking your money every month don`t deliver any service. Don`t ever use this company!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;310282;624;4;2;0;1;0;0;2;15/08/12 14:19;157;NULL;15/08/12 13:37;15/08/12 11:42;Poor Quality Products;8,81E+12;;***;In July 2014, I opened a contract with Telkom Mobile for a Samsung S5. <br> Exactly a year later (not even a month after the warranty has expired), the phone starts giving me problems. It keeps freezing and switching off randomly. When I took it back to Telkom Mobile they said that the phone is out of warranty and I would have to pay for repairs etc. I have always had iPhone's before this and I have never had a problem. <br> I will never buy a Samaung mobile phone ever again. Pathetic quality.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878984;342;21;2;0;1;0;0;2;15/08/13 12:39;157;NULL;15/07/24 11:47;15/08/13 10:02;Policy Administration;***0x9;unknown;***;On 24 Jul 15, I phoned and spoke to a certain, Mandie, who informed me of the preocedure to follow for cancellation. I subsequently wrote to Sanlam and submitted the adviced documents. I then received confirmation of receipt, and that the completion date was 24 Jul 15. Sanlam, however, still deducted the policy from my banking account, and on 04 Aug 15, I requested they advise me of the status of this request.. I was then informed that they had assigned the request to a consultant, as this person was to advise me on the financial implications of the cancellation. On 11 Aug 15, I rep****, informing Sanlam that I do not need a consultant to tell me of the financial implications, and that I want the policy cancelled with effect 24 Jul 15, and that they must inform me of the status of the policy. I still have not heard from Sanlam, and intend contacting the Ombudsman to effect my request.<br> It is now my reserved opinion that the perseption that stood 50 years ago regarding insurance consultants, still remain valid, and now more so as far as Sanlam is concerned. When you enter into insurance with them, they are your best friend, but you will wait forever to get service, once they leave. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;678010;899;14;2;0;1;0;0;2;15/08/13 16:32;157;NULL;15/08/13 15:50;15/08/13 13:55;Blocked account while account is up to date;9,11E+12;;***;Went wedding shopping over the weekend only for them to tell me my account has been blocked due to account back dated. <br> <br> my next payment is due on the 1st of September!!!! <br> <br> thank you for making me pay for my account only to get blocked :D <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862860;694470;27;2;0;1;0;0;2;15/08/13 16:32;157;NULL;15/08/13 15:48;15/08/13 13:55;BA6233 Cancelled and no communication;7,71E+12;All staff;***;I am more than upset. I spent the entire day at OR Tambo.<br> BA6233 for 08h15am departed at 15h40pm. Really? As if I had nothing better to do with my time but just to wait at OR Tambo. No communication and the staff just was not bothered and couldn't care less.<br> Not even an apology for that matter. Wow British Airways you sure know how to deliver the worst customer service ever. I had to cancel meeting and change car hire and all my arrangements. Thanx to do I lost an entire day. Now just be add salt to the wound, some passengers has received a voucher for their inconvenience while others haven't. Really???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;389659;704391;9;5;0;1;0;0;5;15/08/13 16:53;157;NULL;15/08/13 16:09;15/08/13 14:16;Excellent Service;992194;Zakheni Shabalala;***;Zakheni took the time to assist me and the feedback was very positive. I would continue choosing Miway as the service is excellent.<br> <br> It was just a courtesy call that I received but this turned out to be positive.<br> <br> Keep up the excellent work.<br> <br> I would advise Miway to continue with the courtesy calls as this helps the customers in turn.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;776428;765375;17;2;0;1;0;0;2;15/08/14 9:48;157;NULL;15/08/14 8:52;15/08/14 7:11;TWICE EXPERIENCE WITH RUDE DRIVERS;;driver;***;On Sat 6th June I took the bus (4207) from town centre to Wynberg & got on by Stranfontein road. As i was about to step onto the bus the driver closes the door on be and i am stuck between the hardly shut door as she departs from the bus stop. Eventually she open the door for me to board and as shocked as i was i questioned her and she screams back at me saying its not her fault that she did not see me. NO apology whatsoever. I logged a complained with the call centre and was given a reference number and was told that i will be contacted but that is not the case. Today 14th august i board the bus no. 4069 and want to pay with a R20 and the driver flips on me. He couldve asked kindly if i had smaller money but he was so rude by saying \must i now have change just for you\"" . Where has tue love for your work gone to? And both drivers were so miserable? Are they being mistreated at work? Do they have too much debt? But whatever it is they do not have to bully passengers like this because we also contribute to the economy. """