DSTV service complaint ***
Hello DSTV, I reported two faults to dstv mid July 2019 - after receiving no response I sent a email with a reference; ***.
1.) An error E48-32 keeps occurring - your helpline asked me to “check connections” I’ve found nothing loose.
2.) The dish is rusting.
1.5 months later the isuue is still not resolved.
Will you credit me 1.5 months of fees?
I took up the option of a 2 year price lock but the installation of a "new" dish only 3 months ago has rusted so badly that it is loose and in danger of falling off, my old DSTV was up for 13 years with no rust.
The 'installer" called Houston Chetty called me with all sorts of excuses but zero action.
Please resolve the issue.
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Replies (1)0
Replies (1)'s updateReviewer Update
27 Aug 2019, 11:50DSTV now want me to "visit your nearest Dstv service center for further assistance."
I really cannot see how this will help a rusted dish that's two months old nor resolve a poor installation by Houston Chetty
I really cannot see how this will help a rusted dish that's two months old nor resolve a poor installation by Houston Chetty
's update27 Aug 2019, 11:50
Reviewer Update
DSTV now want me to "visit your nearest Dstv service center for further assistance."
I really cannot see how this will help a rusted dish that's two months old nor resolve a poor installation by Houston Chetty
I really cannot see how this will help a rusted dish that's two months old nor resolve a poor installation by Houston Chetty