LM
Lorraine M

1 reviews | Active since Jul 2020

03 Jul 2020, 09:20

Dstv service

I went to dstv in gugulethu mall cape Town to have my dstv installed they sent 2 guys to come and do the installation however after installing the dstv was not working it said no signal I then called dstv with no response I fount the installer numbers and called them and they confirmed that if I need them to come back and fix it I need to pay 350 I am very upset at the service because why do I need to pay for something they did not connect well? My contact number is *** email adress ***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jul 2020, 09:40
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
LM
Lorraine M's update03 Jul 2020, 12:43
Reviewer Update
Thank you it has been sorted they sent out people to have it checked.