TT
Thami T

1 reviews | Active since Jan 2017

15 Jun 2020, 08:39

DSTV service

These guys suspended my account without even though I am on debit order and have never missed any payment mind you I do not control the amounts that are being debited. On top of this they are charging me a connection fee and that is not negotiable according to them. I am so upset right now.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 08:48
Official
Hi Thami T,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
TT
Thami T's update15 Jun 2020, 19:15
Reviewer Update
Hi thanks for the prompt positive reply. Please do the ad hoc debit order on the 30 June together with the normal one. I am also affected by Covid 19 hence the date.
TT
Thami T's update20 Jun 2020, 09:04
Reviewer Update
My account has been suspended again, please rectify