DSTV **** SERVICE

I Have had enough of dstv. for 48 hours I cannot watch most channels. I call and get told put the decoder of and if it does not work, please call again. I call and they put me on hold for a half an hour, I call and ask for a supervisor and very conveniently there is no supervisor available. I have spoken to Samke, then Silindile tells me her team leader Juanid will give me a call, guess what 24 hours later, im still waiting for that call. I have used so much airtime to get this **** sorted. eventually I got some programs, for DSTV Access as they call it, but im a dstv premium client. how do you manage that? I pay R1300 pm and supposed to be paying the pricelock of r959, BUT EVERY MONTH r100 MORE GETS DEDUCTED. False Advertising i'd say. and then they deduct all this money and ive been sitting without my dstv channels for 48 hours now. so I SHOULD DEDUCT 2 DAYS OFF THE MONTHLY AMOUNT. and if they call me I will just tell them, please hold. this querie has a turn around time of 24 hours. like the **** ive been told the last 2 day