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Ledile R
1 reviews | Active since Apr 2014
08 Mar 2023, 11:29
DSTV service
The worst experience ever, the call centre agents have no product knowlege whatsoever,they have no idea what is the goin on. I am so lovid i am on price lock but each month the price keeps on escalating. What nonse is that i have to call every month to fix this and even then no one has an idea what is going on!im so dissapointed!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
08 Mar 2023, 12:23Hi Ledile Rapotu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Mar 2023, 12:23
Official
Hi Ledile Rapotu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Ledile R's updateReviewer Update
08 Mar 2023, 13:53Afternoon,
Thank you I have been with multichoice for over 2hours on my expense but still i am not getting answers and they also refused me cancelling my subscription even when i want to downgrade their staff dont know their products,this is really frustrating.
Kind regards,
Ledile
Thank you I have been with multichoice for over 2hours on my expense but still i am not getting answers and they also refused me cancelling my subscription even when i want to downgrade their staff dont know their products,this is really frustrating.
Kind regards,
Ledile
LR
Ledile R's update08 Mar 2023, 13:53
Reviewer Update
Afternoon,
Thank you I have been with multichoice for over 2hours on my expense but still i am not getting answers and they also refused me cancelling my subscription even when i want to downgrade their staff dont know their products,this is really frustrating.
Kind regards,
Ledile
Thank you I have been with multichoice for over 2hours on my expense but still i am not getting answers and they also refused me cancelling my subscription even when i want to downgrade their staff dont know their products,this is really frustrating.
Kind regards,
Ledile
LR
Ledile R's updateReviewer Update
08 Mar 2023, 13:54I meant on the phone with them for more that 2hours
LR
Ledile R's update08 Mar 2023, 13:54
Reviewer Update
I meant on the phone with them for more that 2hours
LR
Ledile R's updateReviewer Update
09 Mar 2023, 11:25Hellopeter thank you so much for your help.DSTV contacted me this morning and my issue seem to be resolved.Much appreciated.
LR
Ledile R's update09 Mar 2023, 11:25
Reviewer Update
Hellopeter thank you so much for your help.DSTV contacted me this morning and my issue seem to be resolved.Much appreciated.