**** DSTV service!

I have been without my secondary decoder for more than 24 hours after DSTV did an update on their systems. I was promised it would be fixed first thing this morning.

Still nothing.

After spending almost 6 hours on the phone with them (I don't even want to know what my bill will be) the error is still not cleared. When I insisted to speak to a team leader today I was put on hold for more then a half hour when I decided to drop the call.

I am a premium client and this is the second time this month that I am without my extra view decoders.

First 1 weeks ago I did not enjoy any service on any of my decoders for more then 72 hours and now a week later it is starting again!

The agents get so arrogant when you start getting irritated for having to do the same thing 10 times during a call... I mean hallo Susan the hard reboot did nit work the first 9 times why will it work now?

The last agent I called today was informing me my extra view is inactive. They'll have to escalate it to the price lock department. I am still waiting to come back to me for my query a week ago!

Very poor service. Sort you **** out DSTV