1 reviews | Active since Dec 2012
DSTV seriously sucks
We have been struggling to fix our decoder and subscription issues for over a month!
Multiple phone calls, multiple days, to multiple numbers paying for DSTV technicians to come out and just cause different problems, visiting service centre repeatedly and it is STILL NOT FIXED!
It started with Multichoice just cutting off our extra view, then just cutting services, then remotes not working. Then demanding we pay for a new decoder, then accounts again, and saying we are behind on debit orders?? So we paid in cash and was double charged and now the credit we have due to double charges does not match the charges. Remote issues, then global parental blocks and now all of a sudden one of our decoders have no signal and the other one works fine... We get charged for phoning for your bad service, we had to pay the services of your BAD technicians and after more than a month's struggle to just figure out how to get the service we pay for.
Who is covering all our extra expenses to get your ****py service (Which we pay through our noses for), because we have no more civil options left to deal with your inhumane service!
