DSTV SERIOUS BAD SERVICE AND NOT CONSIDERING COVID-19

I would really like to tell DSTV that they have the worst service in history. All the institutes like the banks ext will be considerate with their payments regarding the COVID-19 but DSTV will disconnect your service even if you want to make arrangements for your UIF to be paid. If you phone DSTV call center and you ask to speak to a manager then the call center lady will only put you on hold for 30 min and just leave you hanging. I have never had such bad service really.