DSTV SELF SERVICE WEBSITE IS A *****

<p>Cancelled/Disconnected my DSTV services in Feb 2017 with an effective date on the 1st of March 2017. Received no errors and the transaction was succesfull according to the DSTV Self Service Portal. They cant seem to give me a history/ activity log from all the transactions on DSTV self service website and they are still billing me for March and April. Infact i got an message that my account was added over to debt collectors even though the services was terminated via they own website using a proper process.</p> <p>Support via ********** has proven to be non existent as they keep on forwarding my outstanding balance and ignoring the real issue. They also keep on saying the debit order was declined, but yet there was never a debit order setup and payment was done via EFT.</p> <p>So DSTV, explain to me how you can charge for services that was cancelled/ disconnected via your own site ? There are no packages link to my decoder yet you feel intitled to payments ?</p> <p>Ref: ********** </p>