BR
Braam R
1 reviews | Active since Mar 2014
05 Jun 2015, 20:59
Dstv self service
Dstv self service not working as USUAL!!!! Always have to end up calling the call centre and then they will tell you to use \self service". """
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Jun 2015, 14:21Hello braam539,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you received assistance with regards to your website complain confirmation on your account confirm that your decoders and smart cards were linked to your profile on the 8th June 2015 and your problem have been resolved.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you received assistance with regards to your website complain confirmation on your account confirm that your decoders and smart cards were linked to your profile on the 8th June 2015 and your problem have been resolved.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply09 Jun 2015, 14:21
Official
Hello braam539,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you received assistance with regards to your website complain confirmation on your account confirm that your decoders and smart cards were linked to your profile on the 8th June 2015 and your problem have been resolved.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicate that you received assistance with regards to your website complain confirmation on your account confirm that your decoders and smart cards were linked to your profile on the 8th June 2015 and your problem have been resolved.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta