SJ
Sifanelo J

1 reviews | Active since Mar 2024

23 Aug 2024, 23:15

DStv **** self service

I'm very disappointed I have been turning dstv more than ten years, this months my dstv compact have disconnected, when i asked for the reason why?I was told that I did self service indian add and some movie add now I'm owing extra R382.15 wich I did not even know,how can I want to pay for something extra then I don't watch it even once this is a **** and it does not make sense at all,I don't even know indian,I want to leave dstv now this not fair for south african consumers if the self service is going to abused like this,why there is no debit checks or verification before they do this payment accomulations,I want the proof that since I did this add ons they claiming, how many times did I watch it,cause this does not make sense at all😡😡

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2024, 07:33
Official
Hi Sifanelo Johannes, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team