DSTV Second Week of Bad service! Still no call back to reactivate price lock! Apathetic attitudes!

Second week in a row DSTV provide ******* service! I was supposed to receive a call back and have the price lock reactivated. No call back. Called again now spoke Solisile who said I am going to start from scratch and a request will be sent through. DSTV service really bad! Dinah - Don't close the Hello Peter complaint when you have not resolved anything! Apathetic attitude - You have done nothing, you have closed a complaint with no actions! Take my money and give me this ******* service! DSTV Multichoice switch off my DSTV subscription for a whole day on the 09/07/2018 despite taking the direct debit in advance 2 weeks earlier for the month of R1170 on the 28 June 2018. Spoke to Phuma in the contact centre who advised the price lock had expired the reason for DSTV deactivating all my services despite taking their Direct Debit in advance for the month from my bank account. Phuma advised it is a automated system that disconnected all services. Services reactivated though no call back to have the price lock reactivated as promised. Still waiting for DSTV now second week of bad service!