DsTV second ******* debit on my account in 6 months

DsTV has for the 2nd time in 8 months, debited my account ********ly. The first instance occurred in July & August 2020, where I suspended my subscription with them and yet they still debited my account. After about 6 emails to them and numerous phone calls, they only assisted me when I wrote on Hello Peter about their pathetic service and ********** & ********* business practices. Eventually, after 6 months, they refunded me my money and subsequent to the loss of trust with them, I cancelled my DsTv subscription.

To my surprise, my account was debited again (for 2 months subscription) on the 27th of April 2021. How is this possible when I DO NOT have an active account with Multichoice. I called, what they call a 'helpline', and again , and still I have had no feedback. For how long will they be using my money ********ly this time..

Its extremely disappointing and frustrating when Multinationals like DsTV take advantage of the average man in the street. Absolutely appalling business practices.

Reviewing their value system must be the first change they must consider.