FP
Fransiena P

1 reviews | Active since Jul 2022

08 Jul 2022, 11:42

DSTV ****S ITS CLIENTS

This is one of the worst companies. Repeat shows and worst of all you have to pay for this bad shows that you have to watch. I can download a movie that is hondred years old i do not need to pay for it. The problem that we have is that multichoice does not have a competitor and we are forced to go to them. I do not need Mojo tv or all that sport channels. I do not need Telemundo, Telenovela, Kasi tv my point is i do not need all that stupid stuff there are people watching those i do not i dont want it on my package.

We recently went to Multichoice at N1 City in CapeTown we downgrade our package we also subcribe to a lockin option and we add Dusney+. The consultants advice us that we will be able to use the Dstv Explora decoder to connect to the internet which we could "AFTER I HAD TO BUY AN INTERNET CABLE" we did that but when we need to add Disney+ to my decoder I COULD NOT. Now you must know how frustrated i became. Hop on the phone and call multuchoice again and the consultant told me i need to have the new Dstv Ultra decoder and this made me even more frustrated. I immidiately decided to remove Disney+ from my dstv package and decide to cancel dstv.

This is what made us SOOOO frustrated you talk to stupid people who just want to draw money out of you to make a sale. As i said to the other money making **** money dint grow on trees which all of us know. Be honest to people cause we want ro support you and when you know you paying for a hokus pokus **** you get frustrated and angry.

I used to enjoy multichoice but know we only being manipulated out of our monies.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2022, 12:08
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
FP
Fransiena P's update11 Jul 2022, 07:34
Reviewer Update
Hi

Thank you for taking time ti resolve this issue with us. The best time to call is after 17:00 on Monday.

Regards
Fransiena
***
FP
Fransiena P's update21 Jul 2022, 06:26
Reviewer Update
Dstv always prove us right. I am still waiting for a response from this BAD service people. Dstv is not my money worth.