DSTV ******** us for money

Worst experience ever,Money has been paid but we have not got our services, we've been asked to pay amounts we don't know about. Worst customer service, this agent Azande Mbuyazi,did not know what to do,she kept me on hold for too long,and did not help me.we paid for dstv and we did not get it ,you people are horrible and your agents needs training we ended up paying R460 for Dstv on the 14th of May,we were asked to pay R98.65 and we paid it,we were asked to pay R48.95 ,we paid it till today we can't watch your stupid TV service, your company is suddenly disgusting and we want our TV services that we paid for! And today 07/06 I spoke to another agent still he issue is not resolved, we don't have TV services we paid for ,and the next bill is coming agents don't know what is the money for but still the TV is not working and we are being asked to pay money again for the 4th time ,If we ask the agents they put us on hold,I want my compensation for my airtime and the money we paid R450 for Dstv that we didn't watch the whole month !