ZN
Zukile N
1 reviews | Active since Apr 2022
09 Dec 2022, 13:45
Dstv ****/Con
They offered us an upgrade on our explora ultra and said they will give us 24 months to pay, suddenly we are in arrears and the consultant **** and said we phoned in and now we are liable for an amount fluctuating between R4500 and R5000. We wouldn't have taken it because our decoders were working just fine. This all started 5/12/2022 and they only informed us of this after installing with their shoddy installers in October 2022. We've spent between R400 and R500 worth of airtime being put on hold by their call Centre agants. Very poor service.
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Replies (1)DStv (MultiChoice)'s replyOfficial
09 Dec 2022, 13:49Hi Zukile Ndaba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Dec 2022, 13:49
Official
Hi Zukile Ndaba,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
