Dstv **** 499 with installation...without installation

After seeing numerous ads on my social media regarding Pep and their R499 DSTV Deal which comes with installation, I visited Pep to purchase the item, only to find they had no stock, I then went online not to miss out on the offer and purchased 2 of the deals with installation. The items/decoders were delivered timeously, only to find out from installers and that they need a voucher to install and what I purchased does not come with installation. I've called numerous call centre's with no help what so ever. DSTV can't be false advertising their products. Very disappointed with Dstv and their call centre's and their inability to assist, their a **** for all I care. With installation means it comes with installation...not install yourself.