DSTV ****

my TV was ****** on the 10th of April so i made contact with DSTV inbox via twitter to cancel my Explora Services, i needed my Primary decoder to change as i was gonna be using my smaller tv in my bedroom. Come may, i finished paying my Price Lock ( deducted via debit order) but i then noticed only R140 was deducted. When i enquired i was told i owe around R1500 for some services that didn't make sense to me. Cancelling my Explora service and using 1 decoder actually ended up costing me more. I was helped by 3 different consultants and they all gave me different figures on what i owe. No one seemed to know whats going on and i felt like i'm being **********. oh apparently i owe Showmax some money because i wasn't aware that after downgrading to Compact Plus they wouldn't deduct on my account. When i told the consultant that i wouldn't be able to pay showmax in full, he said i can pay it off. Another consultant came back and said I cant. so now i'm left with no tv in my house because no one seems to know whats going on.