Dstv s unfairly treatment to customers.

I m dstv customer ref no ********** 7.My dstv account is suspended however the money was transferred via Nedbank instant eft to Multicoice Absa account ********** 72.When i call dstv agent told me the money doesnt reflect to them because it can not be cleared if it falls over weekends and holidays..What worries me is why do i have to pay a reconnection fee of R50 because money was transfered on 29 March 2018 at around 10h00 t0 11h00. Of which its the earliest of the due date of their payment date which is the 1st of each month..This is ridiculous and unfairness..It s like i am ****med.Dstv must have a sense of mind in issues like this. Thank you

Regards