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Puleng M
1 reviews | Active since Mar 2020
17 Jan 2025, 07:38
Dstv router not working
I received the router yesterday it's not working, requires authorisation. I spoke to 3 agents, 1st insisted it's active, the 2nd 1 told me to pay R1600 and it will be connected, I paid but still nothing, 3rd 1 told me to wait 30 minutes it will work, when I told him Ive been trying for more than 3 hours said he will escalate the issue. I need someone to urgently assist me. The password is correct but it requires me to complete other stuff that I don't understand
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Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Jan 2025, 07:41Hi Puleng,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Jan 2025, 07:41
Official
Hi Puleng,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Puleng M's updateReviewer Update
17 Jan 2025, 14:16Hi I am still awaiting assistance, thru the router is still not working
I have not been contacted by anyone. The amount I paid I is R160
I have not been contacted by anyone. The amount I paid I is R160
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Puleng M's update17 Jan 2025, 14:16
Reviewer Update
Hi I am still awaiting assistance, thru the router is still not working
I have not been contacted by anyone. The amount I paid I is R160
I have not been contacted by anyone. The amount I paid I is R160