MN
MPOSTOLI N

1 reviews | Active since Jun 2015

16 Aug 2024, 19:27

Dstv Router

DSTV ROUTER is a nonsense router I ever had, my SIM is locked, and it only works for an hour after I had a chat with them, then gets locked. They are quick to help you when they need a sale, thereafter you will never be assisted when you need help. They kept me holding for over 45 minutes, everyday until I hung up without getting through. Escalated my matter, and was promised a call back within 48 hours, guess what? It's the third week now no one ever called back to assist me. I chat with different agents everyday. I've lost my patience now, I want them to cancel this nonsense

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Aug 2024, 19:28
Official
Hi  Mpostoli, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team