AS
Antonie S
1 reviews | Active since May 2014
29 Nov 2015, 10:53
DSTv Robs money from Bank Account
On 28 November, I re-activated my subscription, which was dormant since 26/08/2015.<br> <br> To Activate, R129.83 for November was due. No Banking Details, nor any request for Debit Order to be instituted was discussed.<br> <br> On 28 November 2015 at 10:28, [Email Removed] wrote:<br> ...<br> Our records indicate that your DStv Premium service is active on smart card number *** and that it is also paid up to 01.12.15. Kindly confirm if all is in order...<br> ----<br> from: Antonie Smith
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DStv (MultiChoice)'s replyOfficial
04 Dec 2015, 10:14Hello SA Resident,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Dec 2015, 10:14
Official
Hello SA Resident,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team