kK
kallie K

1 reviews | Active since Apr 2011

06 Dec 2022, 10:39

DSTV ROBBING PEOPLE WATCH OUT CHECK YOUR DEBIT AMOUNT CAREFULLY

Dstv sent a message to state my contract came to an end I received 2 e mails saying I have a dstv compact contract that I don't have and the other I have a premium contract coming to an end Nov 22 i must click the link to renew. I renewed the contract for a special price of R839 without paying the excess fee of R180.I then received a sms sating a debit of 1105 will be taken instead of R839 exc 2 rental movies of R853.I called the twice on the call center and was assured the sms was wrong I was only going to be debited for R839 plus 85 for the 2 movies yet today an amount of R1105 was debited wrongly form my account

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2022, 10:40
Official
Hi Kallie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team