kK
kallie K
1 reviews | Active since Apr 2011
06 Dec 2022, 10:39
DSTV ROBBING PEOPLE WATCH OUT CHECK YOUR DEBIT AMOUNT CAREFULLY
Dstv sent a message to state my contract came to an end I received 2 e mails saying I have a dstv compact contract that I don't have and the other I have a premium contract coming to an end Nov 22 i must click the link to renew. I renewed the contract for a special price of R839 without paying the excess fee of R180.I then received a sms sating a debit of 1105 will be taken instead of R839 exc 2 rental movies of R853.I called the twice on the call center and was assured the sms was wrong I was only going to be debited for R839 plus 85 for the 2 movies yet today an amount of R1105 was debited wrongly form my account
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Replies (1)DStv (MultiChoice)'s replyOfficial
06 Dec 2022, 10:40Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Dec 2022, 10:40
Official
Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
