Dstv robbing me. Disgusting customer service.

Atrocious customer service.

I paid via your DSTV app via the Scan to Pay function on the 25 August , everything was confirmed by your app.

Now you are telling me that you have not received my payment.

When I send the POP to your consultant , he said it needs to have my customer number on , but I explained to him that when I pay via the app , it generated it's own reference on my statement. It is not in my control.

Please rectify this immediately.