1 reviews | Active since Mar 2022
DSTV Ripping us money.
I called DSTV call centre early this month to change my debit order date from the 27th to the 6th of every month because my salary date has been changed.
To my suprice I was then disconnect yesterday and I received an SMS stating I owe R587 . This morning I tried to pay using capitec master pass and my balance was R815.03. Called DSTV call centre again today and the consultant told me the reason why I owe this much is because I changed my debit order date.
How come am i being over charged because my salary date has been changed?
She then advised that I down grade and pay R587. Paid that and she could not downgrade .
Went back to check my balance and I now owe DSTV R618.84 and must be paid on the 06_11_2022.
Why am I over charged . I am mentally furious. I really need someone who will sort out this mess .
I agreed on R520 monthly not these crazy amount you are charging me.
I REALY NEED SOMEONE WHO CAN HELP ME.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards ,
DStv: Hello Peter Team
