KN
Kamogelo N
1 reviews | Active since Feb 2018
02 Feb 2023, 18:03
DSTV *********** customers again
We are unable to use catch up on our streaming devices. It was working perfectly last week, and now the channels have disappeared on Catch Up. This is on my laptop and my phone! We contacted the call centre yesterday and the agent said he would get back to us. Guess what? He still hasn't!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Feb 2023, 18:17Hi Kamogelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Feb 2023, 18:17
Official
Hi Kamogelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KN
Kamogelo N's updateReviewer Update
09 Feb 2023, 17:25Well, someone called and said they were escalating it to the IT department but it's been a whole week. I think it's time to part ways with DSTV now. Really tired of putting up with this expensive but useless service!!!!
KN
Kamogelo N's update09 Feb 2023, 17:25
Reviewer Update
Well, someone called and said they were escalating it to the IT department but it's been a whole week. I think it's time to part ways with DSTV now. Really tired of putting up with this expensive but useless service!!!!