1 reviews | Active since May 2020
DSTV RIPPING ME OFF
Reconnected my service on the 28 May 2020, just to have it cut on the 2 June 2020. On the 28 May 2020, I called to make arrangement to reconnect my service and was SMS'd an amount of R545,38 to reconnect. I paid the amount via their payment-link. Then today got an sms, informing me that my services has been suspended and I had to pay an amount of R415,22 to reconnect my services. I tried phoning their call centre 4 times but with no avail. I'm not sure DSTV is *****ing my money like this. They have increased their Showmax to R99, from previously R49. This is unfair business practices. DSTV needs to be taken to task their bad business and glueless call centre agents, who keep repeating that the only way to resolve the issue,is to pay. This is by far the most disgusting business in the entire world. Playing on peoples fustrations, during lockdown.
I have received a call from ***, but the agent dropped the call, I tried phoning back, but line kept cutting. Regarding the amount that was sent to me of R545.38, why didn't the aganet I was dealing with on the phone have the correct amount at hand, and why did DSTV send me the incorrect via the sms pay-link and why must I still pay another R50.00 reconnection fee, when the incorrect amlount was from DSTV. The agents keep saying I made an short payment.
Thanks for replying.
Trevor
I have received a call from ***, but the agent dropped the call, I tried phoning back, but line kept cutting. Regarding the amount that was sent to me of R545.38, why didn't the aganet I was dealing with on the phone have the correct amount at hand, and why did DSTV send me the incorrect via the sms pay-link and why must I still pay another R50.00 reconnection fee, when the incorrect amlount was from DSTV. The agents keep saying I made an short payment.
Thanks for replying.
Trevor
