DSTV *******

Good day

I just received a call from a company called Verismart informing me that i owe Multichoice something over a R100 . My dstv was disconnected due to non-payment. I could not afford the service at the time as i was unemployed. I received an SMS to say that to reconnect the service i need to pay a R1000. I did not respond assuming that this is a pro rata payment service so according to me i don't owe Multichoice.

Verismart is now saying that Multichoice is charging me for a grace period of 5 - 14 days that the service was on. So this is ridiculous for two reasons: 1. Who renders a pro-rata service for more than 5 days and i definitely can't recall it being on so long 2. I didn't sign a debit order so the minute you didn't receive payment you should have disconnected the service.

How RIDICULOUS is this ...charging customers for GRACE PERIODS. I AM NOT PAYING THIS!

Please get someone senior from Multichoice to phone me and stop using this outsource companies who can't even provide me with basic information such as how long was my service active in the grace period. And to think i was thinking of re-activating my service at the end of this month!