Dstv riding customs on billing

First and foremost your call centre is one of the worst that can be contacted. Absolute disgust. I had to call 5 times to actually get a response.

I’m disgusted as to the how Multi choice over chargers customers in a months billing cycle. I was told that one pays for services upfront for 30 days. My payments are made on the 1st of every month, and I’m still charged pro rata for 6 days. This is not just against ICASA REGULATIONS but also against the CPA ACT. I will be pursing this further to prove your call centre my point. In fact all customers should be getting a refund from Multichoice for this. Hidden billing. It’s a scandal…..