JL
Juanita L
1 reviews | Active since Sept 2016
17 Feb 2021, 08:50
DSTV rewards programme fail
DSTV rewards programme. I claimed a reward on Sunday but never received the email with the pin in order to redeem the reward. Calls to the call centre as well as posts on Facebook has been unsuccessful in resolving my issue. Why do you offer Rewards but does not assist with queries?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Feb 2021, 08:58Hi Juanita,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Feb 2021, 08:58
Official
Hi Juanita,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
JL
Juanita L's updateReviewer Update
17 Feb 2021, 09:45You have already been promising me since Monday that my issue will be resolved. How difficult can it be to retrieve and resend an email that contains the pin I need to redeem my reward? I insist on getting that reward.
JL
Juanita L's update17 Feb 2021, 09:45
Reviewer Update
You have already been promising me since Monday that my issue will be resolved. How difficult can it be to retrieve and resend an email that contains the pin I need to redeem my reward? I insist on getting that reward.