DJ
Delray J

1 reviews | Active since Apr 2019

03 Dec 2021, 08:33

Dstv Rewards Is A ****

This is the 2nd time i was rewarded an upgrade from dstv rewards and i have never got the upgrade. I've been contacting them since 30 November 2021. They are always escalating the issue to their team but the mfs never contact me back. I don't even want to talk the bs i had with them last year over the same reward. The upgrade never even happened!!. I've won another upgrade on festive reward for upgrade to dstv premium. Will this upgrade even happen? Your customer loyalty and service really suck!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2021, 09:25
Official
Hi Delray,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

DJ
Delray J's update03 Dec 2021, 09:53
Reviewer Update
I've been waiting since Tuesday for feedback!