ZA
Zain A

1 reviews | Active since May 2012

07 Feb 2024, 08:21

Dstv rewards

Hi I am a dstv contract customer and I used to have legend status on my rewards, but suddenly I have dropped to super star status, reason being cause 20 stars have been taken away because it states I am not on contract but I clearly have one, I have contacted the call center on numerous occasions with regards to this and still no joy, I'm utterly disappointed with your service.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2024, 08:57
Official
Hi Zain Aziz, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
ZA
Zain A's update13 Feb 2024, 06:29
Reviewer Update
Hi I am still waiting for a reply it's been almost 6 days now